Business Skills Course Details
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Sales Mastery
Data Literacy * The Power of Big Data * Visualizing Data * Data Ownership * The 5 Cs of Report Writing * Developing Research Skills
The Basics of Business Writing * The Stages of Report Writing: Investigating, Planning, Writing and Revising
Report Writing: The Power of Visuals * Business Analysis Technique – MOST and SWOT
Business Analysis Technique – PESTLE * Business Analysis Technique – MoSCoW
Business Analysis Technique – The 5 Whys * Business Analysis Technique – Six Thinking Hats
Qualitative and Quantitative Data Analysis * Descriptive and Exploratory Data Analysis Techniques
Inferential and Predictive Data Analysis Techniques * Causal and Mechanistic Data Analysis Techniques
Qualitative Data Collection
Business Continuity Applied
Incidents and The Importance of Accurate Information
The Challenges of Communication during an Incident
Testing Business Continuity
Integrated Response and Recovery
Dealing with Supply Chain Disruptions
Business Continuity Essentials
Introduction to Business Emergency Preparedness Planning
Developing a Contingency Plan
Managing Business Resilience
Dealing With Business Continuity and Disaster Recovery
The Incident Manager’s Tool Kit
Coaching Applied
Putting Emphasis on Holistic Wellness
Measuring Coaching Performance
How to Prepare for a Coaching Session (employee version)
The ROI of Coaching
Digital Coaching
Coaching Essentials
Introduction to Coaching * Using Coaching Models
Establishing a Coaching Culture * Building Trust and Rapport
Asking the Right Questions * The Art of Listening (for Coaching)
The Power of Silence * The Importance of Goal Setting
Creating Accountability * Giving Effective Feedback
Contract Management Essentials
Creating a Contract
Contract Collaboration
Contract Execution
Contract Tracking and Management
Contract Renewal
Corporate Finance
Foundations of Corporate Finance – Principles and Practice
Mergers, Acquisitions and Restructuring
Capital Structure and Corporate Funding Strategies
Corporate Valuation Methods
Financial Leadership for Board Members
Corporate Risk
Enterprise Risk Management
Managing Risk in the Boardroom
The Role of the Risk Register
Creating a Risk Culture
The 4 Types of Risk Management
Digital Transformation Essentials
What is Digital Transformation? * Why Do You Need a Digital Culture?
The Four Types of Digital Transformation * Digital Disruption
The Design Thinking Mindset * What is a Digital Transformation Strategy?
The Power of Data Visualization
The Impact of Training on Digital Change
Leading a Digital Transformation
Is Digital Transformation Just Change?
Finance Applied
Working Capital Management
Risk and Financial Controls
Short-Term Cash Monitoring
Common Financial Management Systems
Finance and The Role of Bookkeeping
Finance Essentials
The Basics of Financial Management * The Flow of Money
Key Financial Statements * The Importance of Cash Flow
The Value of Budgeting * Vulnerable Customers and Finance
Financial Risk Management * The Basics of Accounting
Financial Ratios * Financial KPIs – Measuring Performance
KPIs and OKRs
OKRs vs KPIs * OKRs – Vision, Planning and Measuring
ypes of OKRs – Committed and Aspirational * How to Write Effective OKRs
OKRs and Going Beyond Vanity Metrics * Setting Business KPIs
KPIs and Employee Performance Management
The Balanced Scorecard * Leading and Lagging KPIs
KPIs and The Golden Thread
Marketing Applied
Developing Your Marketing Strategy * Planning Campaigns
SEO and PPC * Digital Marketing: LinkedIn and Social Media
Customer Insights and Analysis * Digital Optimization
Content Marketing * Email Marketing
Influencer and Affiliate Marketing * Viral Marketing
Marketing Essentials
Your Shop Window, Your Website * Do Your Research (Brand and Product)
Know Your Customers * The Power of Social Media
Curating the Right Content * The Role of Partnerships
Brand Ambassadors * The Power of Networking
Show, Don’t Tell * Introduction to Marketing Automation
Project Management Essentials
Initiating a Project
Planning a Project
Executing a Project
Monitoring a Project
Closing a Project
Marketing Mastery
The Marketing Funnel – From the Top to the Bottom * The Power of Pillar Pages
Campaign Management * Inbound vs. Outbound Marketing * Creating High-Value Content
Content Management Systems
Content Communities * AI-Powered Copy * The Power of User-Generated Content
The Different Content Marketing Strategies * Copywriting Essentials * Brand Building Basics Part 1 * Brand Building Basics Part 2
Gettings Hands-On with PPC * Getting Hands-On with Google Ads * Getting Started with Google Analytics 4
The Power of Google Analytics 4
The Role of Product Marketing * Conducting a Successful Outreach Campaign * Video Marketing
New Manager
Getting the Most out of Your Manager’s Playbook * Setting the Right Tone
Building Key Relationships * Working with HR * Resilience as a New Manager
Improving Your Team With Development Plans * Encouraging Engagement
Professional Relationships and Boundaries * How to put a Playbook Together
Onboarding Staff as a New Employee * Connecting Employees to their Purpose
Probation Periods: what are they good for? * When Onboarding Goes Wrong
How to Understand New Business Culture * Spending Time with Departing Employees * Buddy Systems
Product Teams
Introduction to Agile and Scrum for Product Teams * User Story Writing and Product Backlog Management
Managing Product Handoffs * Release Planning and Roadmap Management
Iteration and Minimum Viable Product (MVP) * Stakeholder Management for Product Owners
Product Vision and Strategy * KPIs for Product Owners
Risk Management in Product Ownership * KPIs for Product Managers
Structuring Your Product Team * Gathering Effective Feedback
Growth Product Management * Feature Product Management
Technical Product Management
Project Management Applied
Project Management Methodologies Part 1 * Project Management Methodologies Part 2
Activity and Resource Planning * Organizing and Motivating a Team
Time Management in Projects * Developing a Budget (Cost Estimating)
Ensuring Customer Satisfaction * Managing Project Risk
Monitoring Progress * Producing Reports
Project Management Essentials
Initiating a Project
Planning a Project
Executing a Project
Monitoring a Project
Closing a Project
Project Management Mastery
Agile in Practice
Kanban in Practice
Scrum in Practice
Waterfall in Practice
Choosing the Right Project Methodology
Quality Management Essentials
Quality Control Planning * Quality Control
Quality Assurance * Quality Control vs. Quality Assurance
Quality Improvement * Applying Six Sigma
Six Sigma – Kaizen * Six Sigma – Lean
Six Sigma – DMAIC Process
Six Sigma – Roles and Responsibilities
Remote Working
How to Work Remotely (Employee Version)
Remote Culture
Remote Workspace
Remote Working and Workplace Harassment
Strategy Development
Strategic Thinking * Formulating a Winning Strategy
Scenario Planning and Risk Management * A Walkthrough of Business Operating Models
Business Model Innovation * Global Market Entry Strategies
Measuring and Evaluating Strategy Success * Crisis Management and Adapting Strategies
Strategic Leadership and Strategy Success * Integrating Ethics into Strategy Development
Supply Chain Management
The Competitive Advantages of Supply Chain Management
Transparent Supply Chain Processes * Gaining Efficiency: Inventory Management
The Role of Logistics * Sustainable Supply Chain
Workforce Management * Supply Chain and Social Responsibility
Supply Chain and Risk Management
Teamwork Applied
High-Performing Teams Framework – Forming
High-Performing Teams Framework – Storming
High-Performing Teams Framework – Norming
High-Performing Teams Framework – Performing
High-Performing Teams Framework – Adjourning
Teamwork Essentials
The Power of Teamworking * Setting Common Goals
Collaboration * Celebrating Differences and Diversity
Building Trust and Respect * Roles and Responsibilities
Communicating Openly * Encouraging Different Opinions
Dealing with Difficult Personalities * Celebrating Success
What is a Millennial? (Including Values) * Communicating with a Millennial
Millennials and Technology * Training Millennials
